Privacy Policy

Updated on: 13 November 2024

INTRODUCTION

Lumin Innovations ('we,' 'us,' and 'our') recognizes the importance of protecting personal data. The purpose of this Privacy Policy ('Policy') is to inform you of how we will process your personal data as a data controller and the measures and processes we have implemented to ensure its adequate protection.

This Policy does not form any contractual relationship between you and us, and we may amend it from time to time.

LAWFUL PROCESSING

We will only process your personal data:

  • Where you have given your consent;
  • Where the processing is necessary to provide our products or services to you/your employer;
  • Where the processing is necessary to respond to a request from you/your employer;
  • Where the processing is necessary to maintain our relationship with you/your employer;
  • Where the processing is necessary for compliance with our legal and regulatory obligations.

In case of the first point above, you may withdraw your consent at any time by making a request as set out in Section 12 below.

WHAT PERSONAL DATA WE COLLECT ABOUT YOU

  • Your name, email address, and other contact details;
  • Your role, position, and/or job title within your employment;
  • Details of your preferences for types of marketing events or materials;
  • Details of your access to our premises, systems, and websites;
  • Your messages, feedback, or contributions to surveys and questionnaires.

HOW WE COLLECT PERSONAL DATA

We typically collect your personal data from information you/your employer submits during the course of your/your employer's relationship with us.

HOW WE USE PERSONAL DATA

We process your personal data in connection with managing our relationship with you/your employer and the provision of our products and services to you/your employer.

WHEN WE MAY DISCLOSE YOUR PERSONAL DATA

We do not and will not sell, rent, or trade your personal data. We will only disclose your personal data to specific recipients as detailed in the full policy.

HOW WE PROTECT YOUR PERSONAL DATA

We are committed to safeguarding your personal data and will implement and maintain appropriate technical and organisational measures to protect your personal data from accidental or unauthorised destruction, loss, alteration, disclosure, or access.

YOUR RIGHTS IN RELATION TO THE PERSONAL DATA WE COLLECT

You have the right to update, modify, delete, or obtain a copy of your personal data.

HOW LONG WE WILL HOLD YOUR PERSONAL DATA FOR

We will retain your personal data only as long as necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory, or internal policy requirements.

HOW WE UPDATE OR CHANGE THIS PRIVACY POLICY

We may change or update parts of this Policy to maintain compliance with applicable law and regulation. Changes will be reflected in this Policy on our website.

HOW YOU CAN CONTACT US

If you have any questions about this Policy or your personal data, or wish to make a request regarding your personal data, please contact us at:

Email: privacy@lumininnovations.com

HOW TO LODGE A COMPLAINT TO THE REGULATOR

You are entitled to lodge a complaint with your country's data protection regulator if you believe we have breached your data protection rights.